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Compliance Services

We help your business meet the rules your industry has to follow, and prove that you actually do meet them.

We Can Make Sense Of The Rules Your Business Has To Follow

Most regulations were not written with a small business in mind. They are long, full of jargon, and easy to get wrong, and the fines and lost contracts that follow a mistake are very real.

We make it manageable. We help you work out which rules actually apply to you, put the right protections and paperwork in place, and keep you compliant as the rules change, so you can run your business.

What Our Compliance Services Do For You

  • Work out exactly which rules and standards apply to your business

  • Check where you fall short of what those rules require today

  • Put the right protections, settings, and paperwork in place to comply

  • Prepare you for audits, so they go smoothly instead of becoming a scramble

  • Keep your documentation current as the rules and your business change

  • Train your staff on the parts of compliance they handle every day

  • Give you one team for your IT, your security, and your compliance

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What our satisfied clients have to say…

It’s one thing for us to tell you what a meaningful change we can be for your business. It’s another thing to let our clients tell you themselves.

“ServantecGlobal has given us stability and peace of mind when it comes to our technology needs. They are always available when we need them and allow our work to continue smoothly with little to no interruptions.”

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DR. SUNNY, COO

Rosy Health Care Services, Inc.

“IT, these days, is more important than ever. The team is accessible, versatile and creative; they not only kept us online but we flourished because of their support. Without them the pandemic would have looked very different for us.”

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NICOLE

Director of Client Relations - Ecoteam

“Chris is truly one of the smartest people I've ever met, especially when it comes to technology vision and solutions. (...) He's a pleasure to work with and I'd highly recommend him in almost any leadership capacity for any IT related endeavor.”

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SCOTT VAN VALKENBURGH

Ploom Inc.

How We Get Your Business Compliant

Compliance is not one big task you finish. It is a cycle, and we handle each part of it. We figure out which rules apply, fix where you fall short, help you prove it when someone asks, and keep you current as the rules and your business keep changing.

We Find What Applies

We start by working out exactly which rules and standards your business has to meet, based on your industry, your clients, and the kind of data you handle every day.

We Close The Gaps

We compare where you are now against what the rules require, then put the missing protections, settings, and policies in place, so you actually meet the standard instead of guessing.

We Help You Prove It

When a client, an auditor, or a regulator asks for proof, we have records and documentation ready, so you can show you are compliant without scrambling to pull it together.

We Keep You Current

Rules change and so does your business, so we review your compliance on a regular basis and update what is needed, so you do not quietly fall out of step.

Why You Might Need Support

Trying to manage your own IT—or relying on inconsistent help—can waste time, stall productivity, and leave you exposed to avoidable issues. Even small problems can snowball without proper oversight, costing you money and creating daily frustration.

With managed IT services, you gain consistent support, fewer tech headaches, and more time to focus on running your business. Whether you're dealing with outages, updates, or everyday questions, we make sure nothing falls through the cracks.

Why You Should Choose Us

We built our managed IT services for small businesses that need more attention, not more complexity. Our size lets us stay close to your systems, respond faster, and offer support that feels personal—not like a script from a giant call center.

When you work with us, you’re not chasing down answers or repeating yourself to new techs. You get a consistent team that knows your setup, tracks your needs, and delivers reliable IT services without the runaround. We keep it simple, steady, and smart.

HIPAA

Real Help From Real People, Right When You Need It Most

When a computer freezes, an app stops cooperating, or someone cannot get to the file they need, your day grinds to a halt. Our helpdesk is where that gets fixed. You reach a real technician who listens, troubleshoots, and solves the problem, whether that means a quick remote session or a visit to your office. Most issues are handled in minutes, not days, and we track every request so nothing gets forgotten or lost in someone's inbox between Monday and Friday.

Helpdesk support covers the everyday friction that slows your team down and the bigger problems that stop work cold. We answer the how-do-I questions, fix what is broken, and make sure the same issue does not keep coming back week after week. You get one direct line and a team that already knows your setup, so you are never starting from scratch or explaining your whole business twice over.

  • Run the risk analysis that HIPAA requires, and then fix the problems it turns up

  • Protect each system and device where patient health information is stored, sent, or even viewed

  • Keep your policies, training, and records ready to show an auditor any time they ask

PCI DSS

Protect Every Card Payment And Meet The PCI DSS Rules

If your business accepts credit or debit cards, the card brands require you to meet PCI DSS, a set of rules for handling card data safely. It applies even to small businesses, and your payment processor or bank will ask you to confirm that you comply. We help you understand which level applies to you, secure the places card data is entered, stored, or sent, and complete the self-assessment honestly, so you meet the requirement without guessing at what the form is really asking for.

Card data is a constant target, and a breach involving it brings fines, forced audits, and the kind of headline a small business cannot easily recover from. The rules can read like they were written for a large retailer, which leaves most small businesses unsure where they stand. We close that gap, pointing you to exactly what applies, fixing what does not measure up, and helping you keep it that way year after year.

  • Figure out which PCI DSS level applies to the way that your business takes payments

  • Secure every single place where card data is entered, stored, or passed along to others

  • Help you fill out the yearly self-assessment honestly, without the usual confusion and the guesswork

SOC 2

Prove Your Security To New Clients With A SOC 2 Report

More and more, the clients you want will not sign until you can show your data practices are sound, and a SOC 2 report is how that is often proven. It is an independent look at how well you protect the information clients trust you with. We help you get ready for it: putting the right controls in place, gathering the evidence an auditor expects, and fixing the gaps before the audit rather than during it, so the process is far less painful and far more likely to pass the first time.

A SOC 2 has quietly become the price of doing business with larger clients, and trying to pull one together at the last minute, while a deal waits on it, is stressful and rarely goes well. We help you prepare steadily and well ahead of time. By the time the auditor arrives, the controls are running, the evidence is organized, and you are walking in ready instead of hoping for the best on the big day.

  • Put in place the security controls that a SOC 2 audit will actually check for

  • Gather and neatly organize all the evidence an auditor will expect to see from you

  • Fix the gaps well before the audit, so it goes far more smoothly for you

Federal Standards (NIST and CMMC)

Meet The Federal Security Standards Like NIST And CMMC

If you work with the government or do business with companies that do, you may have to meet federal security standards like NIST 800-53 or CMMC. These are detailed, demanding frameworks, and a contract can hinge on proving you meet them. We help you understand which controls apply to your situation, put them in place across your systems, and document everything the way these programs expect, so you can win and keep the work instead of losing it over a requirement you did not know about.

Federal security rules are some of the most detailed there are, and they were written for organizations with whole compliance departments. For a small business chasing a government contract or a spot in a larger company's supply chain, that is a real barrier. We make it reachable: we translate the requirements into a clear plan, do the technical work, and keep the records in order, so nothing gets missed.

  • Pin down which NIST or CMMC controls actually apply to your business and your contracts

  • Put those controls in place across your actual systems, not just written down on paper

  • Keep the detailed documentation these federal programs expect to see, ready for review at any time

State Privacy Laws (CCPA)

Handle Customer Privacy Under CCPA And Similar State Laws

State privacy laws like California's CCPA give people new rights over the personal information businesses collect, and they reach further than many owners expect. If you have customers in California or other states with similar laws, you may need to tell people what you collect, honor requests to see or delete it, and protect it properly. We help you figure out whether these laws apply to you, set up a simple way to handle requests, and put the right protections and notices in place.

Privacy laws are spreading from state to state, each with its own wording, and it is easy for a small business to fall under one without realizing it. The fines are real, and so is the damage when a customer feels their information was mishandled. We keep track of what applies to you, set up a clear way to answer privacy requests, and make sure your notices and your data practices match what the law asks.

  • Work out which state privacy laws your business actually falls under as it operates today

  • Set up a simple, reliable way to handle customer privacy requests when they come in

  • Make sure that your privacy notices and your real day-to-day practices actually match each other

International Standards (ISO 27001 and GDPR)

Meet The International Standards Like ISO 27001 And GDPR

If you handle data from customers in Europe, or you want the credibility a global standard brings, frameworks like GDPR and ISO 27001 apply. GDPR sets strict rules for handling the personal data of people in Europe, and ISO 27001 is a respected standard for managing security. We help you understand which of these you need, build the practices and protections they call for, and prepare the evidence, so you can work with international clients without a compliance gap holding the deal back.

These standards carry real weight with international clients, but they are dense, and meeting them is not something most small businesses can sort out alone. We bridge that gap. We explain what each one actually requires for a business your size, put the day-to-day practices and protections in place, and keep the documentation in order, so the standard works for you instead of stalling out half-finished.

  • Figure out whether GDPR, ISO 27001, or both of them apply to your business today

  • Build out the day-to-day practices and protections that these international standards expect you to have

  • Prepare all of the evidence and documentation you will need to satisfy clients and assessors

Why Businesses Bring Us Their Compliance

Most small businesses do not have a compliance officer, so the job lands on an owner or office manager who already has a full plate. We take that weight off you, handling the technical and paperwork side so you can stay focused on your actual day-to-day work.

  • One Less Big Worry

Compliance stops being the thing that keeps you up at night, because a team that does this every single day is handling it, watching for changes, and telling you what actually needs your attention and when.

  • Plain-English Guidance

We translate dense regulations into clear steps you can actually act on, so you understand what each rule means for your business instead of trying to decode complex legal language you were never trained to read.

  • Audit-Ready All Year

Because we keep your records and your protections current all through the year, an audit or a new client questionnaire becomes a quick, routine task, not a sudden fire drill that takes over your entire week.

  • Built On Real Security

Compliance only counts for anything if the protections are truly in place, and because we already run your IT and security, we can put them there and show they are working, not just promised on paper.

FAQs About Our Compliance Services

Which Rules And Regulations Does My Small Business Actually Have To Follow?

That is the first thing we help you figure out, because it depends on your industry, where your customers are, and the kind of data you handle. A medical office answers to HIPAA, a shop taking cards answers to PCI DSS, and a firm with California clients may answer to CCPA. We map your specific situation to the rules that apply, so you are not guessing or worrying about regulations that were never aimed at you.

What Happens If We Fail An Audit Or Miss A Key Requirement?

It depends on the rule, but it can mean fines, a lost contract, or a window of time to fix the problem before harsher penalties land. The bigger point is that we work to keep you from getting there. We find and close the gaps ahead of time, so an audit confirms what we already know rather than turning up surprises, and if something does come back, we help you respond and fix it fast.

Can You Work With The Specific Auditor Our Client Or Insurer Requires?

Yes. We do not replace your auditor, we prepare you for them. When a client or an insurer names an auditor or sends a questionnaire, we get your controls and documentation ready, answer the technical questions, and work alongside whoever is reviewing you. You get to walk into that review confident, because the evidence is organized and the protections behind it are genuinely in place.

How Often Do The Rules Change And Who Keeps Track Of That?

Often enough that it is hard to follow on your own, which is part of why we are here. Privacy laws, security frameworks, and industry rules all get updated, sometimes quietly. Keeping track is our job, not yours. We watch for the changes that affect you, update your protections and paperwork to match, and tell you in plain terms what changed and what, if anything, you need to do.

Want to get more out of your IT?

We can give you what you're missing. schedule your assessment today

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